Our terms and conditions of ferocino-Hamburg

Here you will find important information about shopping at ferocino-Hamburg.

1. Conclusion of the contract:

The presentation of the products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. By clicking on the "Order now for a fee" button, you place a binding order for the goods contained in the shopping cart. The confirmation of receipt of the order follows immediately after the order has been sent and does not constitute acceptance of the contract. We can accept your order by sending an order confirmation by e-mail or by delivering the goods within two days.




You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

In order to exercise your right of revocation, you must give us (ferocino-Hamburg, c / o Quicky-Markt UG (limited liability) Langer Kamp 116c, 22850 Norderstedt, Germany, Fax: +494078806045, E-Mail: kundenservice@ferocino.de) by means of a unique Declaration (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

consequences of Withdrawal

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

We bear the cost of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.


Model withdrawal form

If you want to cancel the contract, please fill out this form and send it back to:

ferocino-Hamburg, c / o Quicky-Markt UG (haftungsbeschränkt), Langer Kamp 116c, 22850 Norderstedt, Germany, Fax: +494078806045, E-Mail: kundenservice@ferocino.de

Hereby I / we * revoke the contract concluded by me / us *:


the purchase of the following goods *:

the provision of the following service *:

ordered on * / received on *:

Name of the consumer (s):

Address of the consumer (s):

Signature of the consumer (s) only on notice on paper:




* Please delete as appropriate.

3. Exclusion / termination of the right of withdrawal:

A right of revocation exists according to § 312g Abs. 2 BGB u.a. in the case of contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or provision by the consumer is authoritative or which are clearly tailored to the personal needs of the consumer and it expires prematurely in contracts for the delivery of sealed goods consisting of For health or hygiene reasons, they are not suitable for return if their seal has been removed after delivery.

4. Voluntary right of return up to 30 days after receipt of the goods:

In addition to the legal right of withdrawal described above, we grant you a voluntary return guarantee of a total of 30 days from receipt of goods. You can also after the 14-day cancellation period from the contract, by returning the goods within 30 days of receipt (beginning of the period on the day after receipt of goods) to us, if the goods are complete and in original packaging and in unused and undamaged Condition and is not a product specifically made to customer specifications or clearly tailored to personal needs. The timely dispatch is sufficient for the deadline.

The goods have to be returned to: ferocino-Hamburg, c / o Quicky-Markt UG (haftungsbeschränkt), Langer Kamp 116c, 22850 Norderstedt, Germany.

The contractually agreed voluntary return guarantee leaves your legal rights and claims unaffected. In particular, your statutory right of withdrawal and your statutory warranty rights remain unrestricted.

5. Delivery:

We only deliver to locations in Germany.

Delivery of articles takes place only in household quantities and only to end consumers.

Depending on the region in Germany, you should receive your order within one or two days of receiving your payment. It may take longer in some zip codes because DHL can not deliver within one day.

If possible, you will receive your order in a single shipment. Should a separate shipment be required for technical or logistical reasons, for example because your order contains items that must be packed separately or transported differently, this will not incur any additional costs.

Delivery takes place within the delivery period (Monday to Saturday, except public holidays) on the respective offer page with a transport company of our choice (usually DHL) to the delivery address you have specified. Provided provided by the respective transport company, we will send you after shipment the tracking code of your shipment, with which you can see the delivery status of your shipment on the website of the transport company.

6. Warranty:

If delivered items have obvious material or manufacturing defects, including transport damage, so please complain such errors immediately against us or the Hermes employee or who delivers the items. However, the omission of this complaint has no consequences for your statutory claims. For all defects occurring during the legal warranty period, the statutory claims to subsequent performance, removal of defects / new delivery and - if the legal requirements - the further claims for reduction or withdrawal as well as damages, including the compensation of the damage instead the fulfillment and replacement of your futile expenses.

7. Not available items:

If an article is not available, we undertake to inform you immediately about the unavailability and to refund any compensation received immediately.

8. Shipping costs:

We deliver exclusively within Germany for a flat rate of 5.90 € For orders over 99 €, we deliver free shipping

9. Payment:

The payment can be made basically by PayPal, Sofortüberweisung, invoice or credit card (MasterCard & VISA). The opportunity to deduct the discount does not exist. We reserve the right to offer you only certain payment methods for the requested delivery, for example, to hedge our credit risk, only those according to the respective creditworthiness.

Payment by PayPal

You pay directly through your PayPal account. After submitting your order, you will be redirected to PayPal and release the order value there. As soon as our PayPal account has been informed about your authorization, the dispatch takes place - depending on the delivery time stated on the item. When sending goods, your PayPal account will be debited with the actual invoice amount after deduction of any discounts, gift vouchers, etc. For goods that are made specifically to customer specifications or clearly tailored to your personal needs, your PayPal account will be charged immediately with the actual invoice amount after deduction of any discounts, gift certificates, etc.

payment with credit card

You pay directly in the ordering process by entering your credit card data. When sending goods your credit card will be debited with the actual invoice amount after deduction of any discounts, gift vouchers etc. For goods that are made specifically to customer specifications or clearly tailored to personal needs, your credit card will be charged immediately with the actual invoice amount after deduction of any discounts, gift certificates, etc.

10. Prices:

Our prices are Euro prices and include VAT.

11. Retention of title:

Until full payment, the goods remain our property.

12. Electronic communication:

You agree that the contractual communication may be in electronic form.

13. Disclaimer for external links:

We refer to our pages with links to other sites on the Internet. For all these links applies: We declare that we have no influence on the design and content of the linked pages. Therefore we dissociate ourselves hereby expressly from all contents of all linked sides of third and do not adopt these contents as our own. This statement applies to all displayed links and to all contents of the pages to which links lead

14. Contract language / storage of the order text:

The final contract is in German. The order text is not stored with us and can not be recalled after completion of the order process. However, you can print out your order data immediately after sending the order.

15. Subject to change

We are entitled to amend or supplement our terms and conditions if changed legal, regulatory or technical conditions have led to a more than insignificant disruption of the relationship between performance and consideration or to a contract gap or if a supplement to the introduction of new functions of our Platform is required and the change taking into account your interests is reasonable for you. We will inform you of changes to our Terms and Conditions no later than three weeks prior to the planned entry into force by notifying the contents of the amended regulations by e-mail to the e-mail address provided to us. Your consent to the announced change will be deemed granted if you do not object to the change in writing within 3 weeks after receipt of the change notice. We refer to this again in the change notification. If you object to the change of our terms and conditions on time and form, the contractual relationship is continued under the previously agreed conditions. In this case, we reserve the right to terminate the contract at the earliest possible date. Irrespective of all this, changes and / or additions to our terms and conditions will become part of the contract even if you continue to use our offers after the announcement and entry into force of the change, e.g. order again with us and / or log in to your account, or if you otherwise agree to the change.

16. Image Rights:

All image rights are owned by Quicky-Markt UG (haftungsbeschränkt). Use without express permission is prohibited.

17. Provider identification

ferocino-Hamburg is a brand of

Quicky-Markt UG (limited liability)

Long Camp 116c

22850 Norderstedt

Fax: +49 40 78806045

E-Mail: info@ferocino.de

Managing Director: T. Zhang


Register court Kiel, HRB 16338 KI

VAT number. DE 298026843


Data protection

1. General

In this privacy policy we inform you about how ferocino-Hamburg deals with personal data. For the provision of ferocino-Hamburg and the various functions it is necessary that we process some personal data. Even if you order products, the data required for the purchase and shipment of the goods will be processed and passed on to the extent necessary for the order processing to commissioned by us service providers. Furthermore, address and order data for own marketing purposes are collected and processed. For third-party marketing purposes, only those data are passed on where this is legally permitted (generally published or certain data summarized in lists).

As a general rule: In all processes of data processing, we naturally observe all applicable legal regulations. You may change the use, processing and transmission of your personal data for marketing purposes at any time by an informal message by post to ferocino-Hamburg, c / o Quicky-Markt UG (limited liability) Langer Kamp 116c, 22850 Norderstedt, Germany or by e-mail to: customer service@ferocino.de contradict.

2. Log data

With every access to the pages of ferocino-Hamburg usage data are transmitted through the respective Internet browser and stored in log files, the so-called log files. The records stored in this case contain the following data: date and time of the retrieval, name of the accessed page, IP address, referrer URL (origin URL from which you came to the web pages), the amount of data transferred, loading time, and Product and version information of the used browser. The IP addresses of the users will be deleted after the end of use. We evaluate these log file records anonymously in order to further improve our offer and make it more user-friendly, to find and fix errors faster and to control server capacities.

3. Data processing for the provision of ferocino-Hamburg (user account, news feed and other functions)

At ferocino-Hamburg you have the possibility to create a customer account as well as a personal profile and a news feed. The News Feed provides updates on the topics you are following (for example, brands, categories, stars, trends). In order to provide you with these functionalities, we must process data relating to the device and person you use, such as your gender, first and last name, e-mail address, username and password. In addition, we also use information about the fashion trends and themes you have selected in your News feed (Follow feature).

In addition, we also process personal data that you voluntarily add to your profile at ferocino-Hamburg. Among other things, you have the opportunity to upload your own content (such as photos, texts, videos, etc.) as well as store other data such as clothing size, style preferences and brands in your profile. Users of ferocino-Hamburg also have the opportunity to view information on publicly shared profiles of other users.

When you submit a comment, recommendation, or rating on products, brands, and styles, we will process any personal information you enter in the commentary or review.

We use the above mentioned data to provide you with the different functionalities of ferocino-Hamburg and to get in contact with you.

The information you provide can always be managed, added and / or removed in the profile settings ("Your profile").

4. Data processing in online shopping

In addition, you can order on ferocino-Hamburg paid for fashion items. In this context, we process personal data in order to fulfill the contract and in particular to process your order, to deliver the goods, to check your creditworthiness, to process the payment and possible warranty claims. For this purpose, we process above all your first and last name, your gender, your date of birth, your delivery and billing address and your e-mail address as well as your password and your telephone number.

For the purpose of contract processing or billing, your personal data will only be passed on to third parties or otherwise transmitted if this is necessary for the execution of the contract or settlement or if you have previously consented. As part of the processing of your order, for example, service providers used by us (such as transport companies) receive the necessary data for order processing.

5. Messages from your network

So that you always know what is happening in your network at ferocino-Hamburg, we use your email address given during the registration to send you notices about the following events:



• You are followed by another user;

• Your lookbook is followed by another user;

• A user you follow has created a new lookbook;

• A lookbook or category you follow contains new products;

• One of your contacts from another social network is now also at ferocino-Hamburg;

• Information about you-like users.

At any time you have the option to oppose either the receipt of all or only certain types of messages with future effect in the settings of your profile and at the end of each message.

6. Contact

At ferocino-Hamburg you have the opportunity to contact us in several ways. By e-mail, by phone, by mail or if available via chat on the website. When you contact us, we will use the personal information you provide us voluntarily for the sole purpose of contacting you and processing your request.

7. Marketing

7.1 Product recommendations by e-mail

As a customer of our online shop, you will receive regular product recommendations from us by e-mail. These product recommendations are provided by us, regardless of whether you have subscribed to a newsletter. In doing so, we use the e-mail address you provided during the purchase to promote your own goods and / or services that are similar to those you have purchased from us on the basis of an order already placed. You may object to this product recommendation at any time by posting a message to kundenservice@ferocino.de and at the end of each product recommendation email, without incurring any costs other than the base line delivery costs.

We use your information for marketing purposes, if we are convinced that our partners have attractive offers for you. The use or disclosure of your address data, you can at any time by written notice to ferocino-Hamburg, c / o Quicky-Markt UG (haftungsbeschränkt) Langer Kamp 116c, 22850 Norderstedt, Germany, Fax: +494078806045, E-Mail: customer service @ ferocino. de disagree.

7.2 Notice of Opposition

You may at any time for the use, processing and transmission of your personal data for marketing purposes by an informal message to kundenservice@ferocino.de or by post to anferocino-Hamburg, c / o Quicky-Markt UG (limited liability) Langer Kamp 116c, 22850 Norderstedt , Germany contradict. However, this does not apply to the data required to process your order. After receipt of your objection, we will no longer use, process and transmit the data concerned for purposes other than processing your order, as well as stop the further sending of advertising material to you.

8. Newsletter

When registering for the newsletter, your e-mail address will be used for the purpose of sending e-mail advertising. The consent given for this purpose can be revoked at any time and without additional costs with effect for the future by clicking on the 'unsubscribe newsletter' link in the newsletter and then following the instructions.

9. Cookies

We use cookies on various pages in order to make visiting our website attractive and to enable the use of certain functions. These are small text files that are stored on your computer. Most of the cookies we use 4 are deleted from your hard drive after the end of the browser session (so-called session cookies). Through this we can, for example, offer the Cross-Sideline Shopping Ad, where you can see how many items are in your shopping cart and what your current purchase value is. Other cookies remain on your computer and allow us to recognize your computer the next time you visit (so-called permanent or cross-session cookies). In particular, these cookies serve to make our offer user-friendly, effective and secure. For example, these files may allow you to see information that is specifically tailored to your interests on the page. These cookies are automatically deleted after one year.

Our cookies collect for this u.a. following information: Session ID, hash for shopping cart, hash for wishlist, origin of the user, gender of the visited categories, last visited page on ferocino-Hamburg.

Of course, you can set up your browser so that it does not store our cookies on the hard disk. The help function in the menu bar of most web browsers tells you how to prevent your browser from accepting new cookies, how to let your browser know when you receive a new cookie, or how to delete all cookies already received and for all others can lock.

Please proceed as follows:

In Internet Explorer:

1. In the "Extras" menu, select "Internet Options".

2. Click on the tab "Privacy".

3. Now you can set the security settings for the Internet zone. Here you can set whether and which cookies should be accepted or rejected.

4. Confirm your setting with "OK".

In Firefox:

1. In the "Extras" menu, select Settings.

2. Click "Privacy".

3. Select the "Create custom settings" entry in the drop-down menu.

4. Now you can decide whether to accept cookies, how long you want to keep these cookies, and add exceptions to which websites you always or never want to allow cookies to use.

5. Confirm your setting with "OK".

In Google Chrome:

1. Click the Chrome menu in the browser toolbar.

2. Now select "Settings".

3. Click "Show advanced settings".

4. Under "Privacy," click "Content Settings."

5. Under "Cookies" you can make the following settings for cookies:

• Delete cookies

• Block cookies by default

• By default, delete cookies and web page data after quitting the browser

• Allow exceptions to cookies from certain websites or domains

We point out, however, that you may not be able to use all the features of this website in this case.

10. Analysis tools and Internet technologies

10.1 Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google. You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=en.

10.2 Retargeting

This website uses retargeting technologies operated by other providers. By retargeting on websites of our partners targeted users with advertising that are already interested in our shop and our products. From studies we know that the display of personalized, 6 interest-based advertising is more interesting to the user than advertising that has no such personal reference. The insertion of the advertising material takes place during retargeting on the basis of a cookie-based analysis of the previous user behavior. Of course, no personal data are stored in this case, and of course, the use of retargeting technology takes place in compliance with the applicable legal data protection regulations. If you do not agree with the delivery of this form of advertising, you can disable the settings of your Internet browser cookies and / or delete existing cookies. Please follow the instructions described in section 9 above. In addition, you may object to cookie-based analysis for the future by storing an opt-out cookie on your device according to the information below.

10.3 Other internet technologies

On this website, information about the surfing behavior of website visitors is collected and stored anonymously within the framework of other Internet technologies. This data is stored on your computer using so-called cookie text files and allows us to anonymously analyze surfing behavior. For example, from which city a website visitor comes, which browser type and operating system the website visitor uses and which pages he has visited on the website. In no case can the obtained data be used to personally identify the visitor to this website. The collected data will only be used to improve the offer. Therefore, all IP addresses are truncated so that IP addresses are only processed in anonymous form. There is no other use or disclosure to third parties.

In general, you can object to the collection, processing and use of data by the analysis services and retargeting technologies used on this website with future effect. This will save an opt-out cookie on your device. This contradiction is valid as long as you do not delete the cookie.

11. Social Plugins

11.1 Facebook Connect / Login

Ferocino-Hamburg offers the user the opportunity to sign up for the service with his Facebook access (so-called Facebook Connect function). Facebook Connect is a service of the social network Facebook operated by Facebook Inc. (1601 S. California Ave., Palo Alto, CA 94304, USA ("Facebook"). Additional registration with ferocino-Hamburg is then not required To log in, the user will be redirected to the Facebook website, where they can log in with their usage data.This will link the Facebook profile and the service of ferocino-Hamburg.Through the link, ferocino-Hamburg will automatically receive information from Facebook In the transmission of which the user has consented (eg first name, cash on delivery, email address, profile picture, gender, friend list) .This information is used to identify you as part of the use of ferocino-Hamburg. Connect and the privacy settings, please refer to the privacy policy: https: //www.facebook.com/about/privac y.

11.2 Facebook, Google+ and YouTube

This website uses social plug-ins from Facebook and Google (Google+ and YouTube). These are offers from the US companies Facebook and Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google")).

When you visit a page that contains such a plugin, your browser connects to Facebook or Google and the content is loaded from those pages. Your visit to this site may be tracked by Facebook and Google, even if you are not actively using the Social Plugin feature. If you have an account on Facebook or Google, you can use such a social plugin and share information with your friends. Ferocino-Hamburg has no influence on the content of the plugins and the transmission of information.

On their websites, Facebook and Google provide detailed information on the scope, nature, purpose and processing of your data. Here you will also find further information about your rights and settings options for protecting your privacy.

Privacy policy of Facebook: https://www.facebook.com/about/privacy.

Google Privacy Policy: http://www.google.com/intl/en/policies/privacy.

11.3 Pinterest

This website also includes plugins from the Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest") social network. The Pinterest plugin can be recognized by the "pin it button" on our site.

If you click on the Pinterest "Pin it button" while logged in to your Pinterest account, you can link the contents of our pages to your Pinterest profile. This allows Pinterest to associate your visit to our pages with your account. We point out that we are not aware of the content of the transmitted data and their use by Pinterest. For more information, see the privacy policy of Pinterest: http: //about.pinterest.com/en/privacy.

11.4 Instagram

Also included on this website are plugins from the social network Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA ("Instagram"). The Instagram plugin can be recognized by the "Instagram button" on our page.

If you click on the "Instagram Button" while you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile. This allows Instagram to associate the visit of our pages with your user account. Please note that we are not aware of the content of the submitted data and their use by Instagram. For more information, see the Instagram Privacy Policy: http://instagram.com/about/legal/privacy/.

11.5 Logout

By logging out of social media sites and deleting cookies, you can prevent social networks from associating the information you collect with your user account on the social network during your visit to ferocino-Hamburg.

If you do not want social networks to directly map the data collected via our website to your profile, you must log out of the relevant social networks before visiting our website. You can completely prevent the plugins from being loaded even with add-ons for your browser. For example, with the ScriptBlocker "NoScript", found at: http: //noscript.net.

12. Payment methods

13. Data processing outside the European Economic Area

Personal data will not be processed in states outside the scope of Directive 95/46 / EC unless the service providers or third parties listed in this privacy statement are located outside the European Economic Area.

14. Your rights: information, correction, cancellation, blocking

You can request information about the personal data stored about you by ferocino-Hamburg at any time. Written or in text form communicated request please address to the customer service under customer service@ferocino.de or in writing to ferocino-Hamburg, c / o Quicky-Markt UG (limited liability) Langer Kamp 116c, 22850 Norderstedt, Germany.

You also have the option of having your personal data corrected, blocked or deleted at any time, provided that the legal requirements for this are met. In the case of mistakes, we will correct the data stored by us immediately after being notified by you. For correction, you can contact the address and e-mail address given above.

Personal data will be deleted if the collection or processing was inadmissible from the beginning, the processing or use proves to be inadmissible due to subsequent circumstances or the knowledge of the data for the purpose of processing or use is no longer necessary. Excluded from the deletion are exclusively the data, which we need for the completion of still outstanding tasks or for the enforcement of our rights and claims, as well as data, which we must keep according to legal measure. Such data will be blocked.

15. Do you have further questions?

If you have further questions about the collection, processing and use of your personal data, then please contact our data protection officer.


c / o Quicky-Markt UG


Long Camp 116c

22850 Norderstedt


Fax: +494078806045

E-Mail: customer service@ferocino.de



 January 2020